Industry
Healthcare
HIPAA-ready IT for practices, care providers, and senior living organizations.
- HIPAA
The challenges we see
HIPAA security risk analysis
Required, and often out of date.
Clinical and remote staff
Secure access from wherever care happens.
Secure communication
Email and messaging that protect patient information.
Vendor and system sprawl
EHRs, billing systems, and devices that all need to work together.
Organizations we serve in healthcare
- Capitol Care
- Christ's Home
Hear from our clients
Case Study Video Christ's Home and navitend2020 Christ's Home
How we help
- Managed IT & Help DeskDay-to-day support from our own US-based team that answers the phone and knows your environment.Learn more
- HIPAASecurity risk analysis, safeguards, and documentation for covered entities and business associates.Learn more
- CybersecuritySecurity that protects your organization without slowing your people down.Learn more
- Microsoft 365Get the value you're paying for: right-sized licensing, organized files, and security that's switched on.Learn more
Case studies
All case studies- Information Technology Consulting & ManagementThis organization has new confidence in their ability to deliver their services and is expanding their reach beyond their traditional service area.Read the story
- Cloud MigrationOur client had the information necessary to make an informed decision to purchase equipment and operate in multiple data centers. Despite the common thought…Read the story
- Capitol Care: Website Upgradenavitend created a responsive (i.e. mobile friendly) website for Capitol Care, Inc. based on their main focus area. All site content is managed by Capitol…Read the story
- Encryption to safeguard electronic patient health information (ePHI)This Covered Entity can deploy their workforce into the field with confidence knowing that they are not only helping their clients with their day to day…Read the story
- HIPAA & HITECH ComplianceOur clients have the confidence that they are operating in-line with the requirements of the HIPAA and HITECH legislation.Read the story
- web and mobile consultingThe startup continues to grow into additional markets with new client and project demands. navitend continues to offer consultancy and support services to…Read the story
Questions healthcare leaders ask
- Can a healthcare practice use ChatGPT or Copilot under HIPAA?Yes, but only with tools covered by a Business Associate Agreement (BAA) and set up correctly. Free and personal AI accounts have no BAA, so protected health information must never go into them. Microsoft covers Microsoft 365 services under its BAA, and OpenAI offers BAAs only for certain business products. Confirm coverage for the exact product and license before any patient data goes in.
- Do we need a HIPAA risk assessment?Yes, if you're a covered entity or business associate. The HIPAA Security Rule requires an accurate and thorough risk analysis of threats to electronic protected health information, and it's the first thing investigators ask for after a breach. It should be updated regularly and whenever your systems or operations change significantly.
Talk to a person, not a ticket or a bot
Tell us what's going on. We'll listen, ask informed questions, and give you informed and experienced guidance to consider.