Managed IT · Microsoft 365 · Security · Compliance
Technology leadership for growing organizations.
A US-based team that answers the phone, knows your business, and helps you make better technology decisions, from everyday support to Microsoft 365, security, and compliance.
- 100% US-based W-2 team
- Independent, not private-equity owned
- Real people answer our phones
- years in business
- 25+
- organizations supported
- 150+
- endpoints managed
- 3,000+
- Microsoft licenses managed
- 9,000+
Why organizations switch to navitend
Most people don’t leave their IT provider over one disaster.
They leave after the hundredth small disappointment, when leadership stops trusting the advice.
What they’re tired of hearing
- “Submit a ticket.”
- “We’ll get back to you.”
- “That’s outside our scope.”
- “We don’t support that.”
What changes with navitend
- Your call is answered by a person who can help
- Tickets don’t linger. We measure it
- Stalled projects get finished
- Clients get straight answers and a plan
Problems we solve
Start with what’s getting in your way.
- 01We're growing faster than our technologyNew people, new locations, new systems, AI, and no plan tying them together.How we fix it
- 02We're not getting value from Microsoft 365Paying for licenses you don't use, missing the ones you need, or perhaps not compliant in the way you're using them.How we fix it
- 03Our IT provider isn't deliveringYou're paying for support, but not getting help, answers, or progress.How we fix it
- 04Security and compliance are becoming requirementsInsurers, clients, and regulators are asking questions you need to answer.How we fix it
- 05Our people work everywhereLaptops to ship, set up, secure, recover, and replace, wherever your people are.How we fix it
- 06Our systems don't talk to each otherRe-keying data between QuickBooks, your operations, and your website.How we fix it
- 07We're falling behind on AI, and we want to get it rightCompetitors talk about AI every day. You want the benefit without betting the business on hype.How we fix it
- 08Nobody really owns our website, hosting, or DNSThe site needs updates, the hosting login belongs to a former agency, and nobody's sure who controls the domain.How we fix it
- 09Every computer is different, and buying one is a projectDifferent models, ages, and setups, bought wherever was fastest that week. Docking stations and peripherals are not compatible.How we fix it
How we think
Information moves. Money moves. Technology should help both.
We learn how information and money flow through your organization, then remove the friction and secure it. That’s why our security work makes daily work easier, not harder. And when off-the-shelf software can’t keep up, our own developers build what’s missing.
Information
- Customer request
- Operations
- Website & portal
Money
- Quote
- Invoice
- QuickBooks / Business Central
Enter data once. Close the month faster. Give customers answers without a phone call, securely.
Microsoft 365, done right
Most organizations buy Microsoft 365. Few get their money’s worth.
We manage more than 9,000 Microsoft licenses. We know what’s in each one, what it costs, and which ones your people actually need, including how to take back control of a Microsoft 365 account bought through GoDaddy.
- Licensing
- SharePoint
- Teams & Teams Voice
- Entra ID & Conditional Access
- Business Premium
- Business Central
Complimentary for organizations under 300 employees
Microsoft 365 licensing review
- Which licenses each role actually needs
- What you’re paying for but not using
- Security features you already own, switched off
- A written summary and a call to walk through it
Client reviews
What our clients say.
Been working with Navitend for about 6 months and I have to say they are the best MSP I have worked with. Personable, knowledgeable, and resourceful. My company had several projects and redirections throughout the short time I have worked with them but they have handled each and every challenge greatly.
Cannot recommend Navitend more!Derrick S
Great support, quick, professional, and focused on keeping everyone safe and operational. Would highly recommend navitend for your IT infrastructure and cyber security needs. Great to be in good hands.
Christian B
As a security consultant for SMBs, I’ve worked with many MSPs over the years. One of my clients engaged Navitend this year, and the impact has been a true game changer from my vantage point. Frank, Vince, and team have been excellent partners in tackling complex challenges. Their communication and commitment to client success are highly commendable.
Mark F
Client stories
What changes when technology fits the business.
In their words
Christ's Home on working with navitend
Hear directly from one of the organizations we serve.
Read the case study- Hybrid NetworksM365 with legacy serversCost effective and secure operations are available for organizations running in a hybrid manner.Read the story
- Nationwide Logistics OrganizationHelp Desk SolutionResponse times are better than this organization has previously experienced, permitting the limited home office staff to focus on larger initiatives, leaving…Read the story
- Long Term Care Non-ProfitInformation Technology Consulting & ManagementThis organization has new confidence in their ability to deliver their services and is expanding their reach beyond their traditional service area.Read the story
Resource Center
Straight answers to the technology questions leaders ask.
Plain-language answers from our team, reviewed by the people who do the work.
- Are we too small to be a target for hackers?No. Most attacks are automated and don't check your size first: they look for weak passwords, missing updates, and people who will click. Smaller organizations are often easier targets because they have fewer defenses, and they're a route into larger clients and partners. The good news: a handful of basic controls stop most attacks.
- Can Teams replace our phone system?For most organizations already on Microsoft 365, yes. Teams Phone gives every user a real phone number that rings on their computer, mobile app, and desk phone if they want one, with auto attendants and call queues. It needs a Teams Phone license plus a way to connect to the phone network, such as a Microsoft Calling Plan.
- How do we know it's time to replace our IT provider?It's time when leadership has stopped trusting the advice. The usual signs: calls go to voicemail, tickets sit for days, projects stall, you can't tell what you're paying for, and nobody talks to you about where your technology is headed. One bad week isn't a reason to switch. A pattern is.
- Should we move Microsoft 365 away from GoDaddy?If your organization has grown since you bought Microsoft 365 through GoDaddy, usually yes. GoDaddy-provisioned accounts are set up in a way that can limit your administrative control and access to some security features. Moving to direct Microsoft or partner licensing gives you full control. Your email and files stay put during the move.
- Should we outsource IT or hire our own IT staff?Most organizations under about 150 people get more for their money by outsourcing to a good managed IT provider: one salary buys one person with one skill set and no backup. Larger organizations often do best with a blend: an internal IT lead who knows the business, backed by a provider for depth, coverage, and security.
- What does a virtual CIO (vCIO) do?A virtual CIO provides the technology leadership of a Chief Information Officer on a part-time or shared basis. They build a technology roadmap tied to your business goals, plan the budget, guide vendor and purchasing decisions, and meet with leadership regularly, so technology decisions are made deliberately instead of one purchase at a time.
Talk to a person, not a ticket
Tell us what's going on. We'll listen, ask good questions, and give you a straight answer about whether we can help.