Switching to navitend
What switching to navitend looks like
Changing IT providers sounds painful. Here's exactly how we make it uneventful.
Before you sign: a real conversation
We learn how your organization works, what's broken, and what's stalled. You'll know what we'd change, and what it costs, before you commit.
First 30 days: take over and stabilize
- We coordinate the handoff with your current provider, professionally
- We collect and verify credentials, licenses, and vendor contacts
- We install our monitoring and security tools
- Your staff learns one number to call, and we answer it
Days 30 to 60: document and fix
- We professionally document your environment
- We fix the problems that have been lingering annoyances
- We look for previously unidentified vulnerabilities and risks
- We review your Microsoft 365 licensing
Days 60 to 90: plan
- We deliver a technology roadmap and budget to leadership
- The projects that stalled get a real schedule
What we need from you
Very little: a point of contact, access to what you have, and an hour with leadership to talk about where you're headed.
Talk to a person, not a ticket
Tell us what's going on. We'll listen, ask good questions, and give you a straight answer about whether we can help.