Client reviews
What our clients say.
In their own words, from the organizations and people we support every day.
Been working with Navitend for about 6 months and I have to say they are the best MSP I have worked with. Personable, knowledgeable, and resourceful. My company had several projects and redirections throughout the short time I have worked with them but they have handled each and every challenge greatly.
Cannot recommend Navitend more!Derrick S
Great support, quick, professional, and focused on keeping everyone safe and operational. Would highly recommend navitend for your IT infrastructure and cyber security needs. Great to be in good hands.
Christian B
As a security consultant for SMBs, I’ve worked with many MSPs over the years. One of my clients engaged Navitend this year, and the impact has been a true game changer from my vantage point. Frank, Vince, and team have been excellent partners in tackling complex challenges. Their communication and commitment to client success are highly commendable.
Mark F
Their support staff is beyond good. They sorted out our company email server migration problem yesterday in record time. It's great to work with a team that has expertise in depth. There are so many one-man-bands out there. It was a good decision to go with the pros.
Update from April 2026: the Navitend team sleuthed out and fixed an annoying back door that allowed spammers to place spoof entries into our company Outlook calendar. Figures that a top-notch outfit can fix a Microsoft security problem before Microsoft can. Another reason to go with the prosSteve S
Corey & Rick do a great job and go above what is needed to solve our tech issues & problems. Highly recommend them!
Bob D
Corey was an amazing support while getting me set up on my computer. He was very sweet and patient with me, considering all the time it took to get me set up. Thank you Corey !
Alexa
Great experience with this IT company! The team was professional, efficient, and easy to work with. A special shoutout to Corey—he was especially helpful and went above and beyond to make sure everything ran smoothly. Highly recommend!
On 5/10/25
Jordan
JP and Corey are always so helpful! 4/8
Anna
We have used Navitend for many years. They are always very responsive and helpful. If you are frustrated with your current provided, you should definitely contact Navitend.
Robert B.
very nice guy and very good service from corey navitend at bon chef
Daniela
This company provides IT service for my firm. They respond quickly and have always helped me navigate and fix whatever issue I am having. Cory, Jay and others - and others - all are excellent. Highly recommend.
Nancy
Corey is always a huge help when I need assistance. Gets it completed quickly and successfully. Thank you Corey.
Fran
IT technician Jay provided exceptional service on our call today! I have worked with him a few times. He has been really wonderful to work with in getting all my systems set up the last few weeks. He has been so helpful, patient and really just so great all around. In regards to Navitend--- This has been the best IT team I have worked with in my career. I have worked in corporate for years prior to transitioning into non-profit, and IT support has always been one of the challenging things to deal with in both major companies I worked with. Navitend, your service is exceptional and your team is wonderful to work with. Quick response on all my ticket service requests! Thank you!
Jessica
Navitend has been our IT provider for many years and we are so grateful for their hard work. Nate and Vin especially deliver exceptional service and great communication. We highly recommend Navitend for your IT needs.
Behavioral Health Client
Rick dedicated 2+ days of helping my facility with the install of new printers. This team is fantastic!
Lori
The team over at Navitend always takes care of my IT needs. They are quick to respond and patient, no matter how simple my question or need.
Jeremy
Corey is the best there is at his job! he fixes everything with no problem. It's amazing to have someone to trust. GO COREY 😊
Grace
I have been working with navitend for 10+ years. Great group of talented professionals!
Anne
This IT firm has been extremely patient, helpful and professional and they are immediately available to troubleshoot and solve problems whenever they arise. Highly recommend them!
Kathy
I highly recommend navitend for their professionalism, integrity, down-to-earth advice and thoughtful recommendations. Every solution that they offer is unique and the most appropriate to their customers' needs.
Paula
Best costumer service!! They are the nicest and most patient people. I highly highly recommend!!!!
Stephanie
navitend is a professional company providing Quality service, great customer service and prompt response to service needs.
Tammie
Anthony was very helpful and solved all my issues promptly. I appreciate all his hard work. Thank you navitend and Anthony.
Kyle
I recently had to work from home for the first time, and Corey at navitend provided EXCELLENT service. He was patient, kind, and followed through on all the details!
Penny
Very helpful, courteous & professional. They do a great job and are pleasant to work with as well.
Robert
Corey and the group at navitend are always so helpful and do everything they can to help. Thanks for your professionalism and continued help.
Robin
Our company uses Navitend for all its IT needs and every time I've had to ask them for help, they've fixed the issue within hours. Thank you so much!
Chase
The staff at Navitend is very professional and strives to meet the needs of their clients. As a Small Business owner trust and professionalism are keys to conducting business. navitend sets a high standard of ensuring their clients trust their decisions are for the interest of their business.
Christopher
Corey is ... an IT genius!!!! This man deserves a major raise and weekly bonuses!!! navitend is my go to for everything IT related, morning noon night and weekends!!! Love this crew!!
Heather
navitend has been great with me and my colleagues as we go through a difficult transition to new technology! They are incredibly patient and helpful. I highly recommend them.
Molly
AMAZING!!!! Every time I have an issue or question, navitend responds promptly and professionally. Each time I deal with one of their support technicians, I am always grateful for how quickly an issue is resolved and how courteous the staff is. I cannot recommend navitend enough!!! Wonderful support in a day and age when customer service can be challenging.
Jacqueline
THE BEST!! I've never felt compelled to write a review for any service until having the pleasure to work with navitend. The professional and supportive staff make an often frustrating technical situation, dare I say, enjoyable. They always go above and beyond to find answers to unique problems. Their response time is unbelievably fast. I could not more highly recommend!!
Stephanie
Corey has been very helpful! Response to my concerns are always prompt and he makes it easy for me to understand exactly what he is doing. I am very grateful for his help!
Sue
"I am truly impressed by the focus the team places on the requests from our company. They listen, and no matter who I get on the phone, I get the answer that I am looking for. I can tell that they keep excellent notes, and it is because of this level of detail that engineers/technical support staff are always up to date on knowledge of our systems. They are patient, professional, and incredibly nice as individuals. They have provided assistance even on days when they were out of the office. With every request, they have made sure that they review the details with us to ensure that the information/questions were captured accurately. Truly an excellent team!!"
Josefina
Corey came to my rescue by getting Quick Books working for me. He is excellent at what he does. Very knowledgeable in the Tech field. I don't know what we at Equity Environmental would ever do without him. Thank you Corey!!!!
Lucille
I cannot say enough about navitend's expertise, customer service, knowledge and professionalism! They have been a great partner with our company for all of our IT needs.
Margaret
navitend is a professional IT organization that I would recommend to my clients. Navitend builds strong relationships with their clients to better understand their needs. Navitend is community focused and does work to support local charities. Overall a great company.
Michael
"Do you need IT help? Are you tired of being frustrated by technology issues? Would you like to go work everyday and know that all those headaches are being taken care of? Then look no further, navitend is your answer. My organization has worked with navitend for about a year. I was involved in the decision making process to hire them and I can honestly say it is one of the best decisions I've made for the organization. navitend is proactive in their approach. I don't have to understand all the nuts and bolts, they head off issues before they become problems and explain things to me in terms that I can understand. The whole IT process is now actually enjoyable. Their technicians? Unsurpassed, each and every one of them. They make me and my co-workers feel as though they are just sitting in their office waiting for us to call them with a problem so they can solve it right away. They treat us as if we are their only client. Talk about great customer service. Call them, you'll be glad you did."
Kathy
navitend has consistently offered timely, professional, and courteous solutions to our business needs ranging from troubleshooting, purchase and setup of new computers and other advice. They are my 'go-to team' and continue to be a trusted support in our time of need.
Laurie
Over the years that Navitend has been supporting my network and hosting our web site they have always been responsive, professional, and highly skilled. On a few occasions, I have turned away other vendors that have tried to get their foot in the door. Very satisfied.
M B
Everyone at navitend I have worked with has offered some of the best customer service I have had. They are patient, knowledgeable and somehow remember my and my colleagues' names. After working with other IT support, I am thrilled my organization is using their services.
Robyn
"My customer service experience with Navitend was absolutely amazing. My computer crashed and we needed to order a new one. Navitend was there to help and get us a new computer and set it up from start to finish. The tech Corey that came out was very pleasant to work with. From start to finish he made sure that all of my programs were working properly again from my old machine. I even had follow-up phone calls from him making sure I was happy with how everything was set up. I have never experienced such exceptional customer service. I am a CAD designer so it is very important for my computer programs to be working properly. Everything from start to finish was wonderful. Thank you Navitend."
Brian
"100% of all expectations met. Navitend is a great support in every way; user support, hardware support, connectivity, protection, value for the dollar. Their expertise, response time, and proactive planning allows me to think less about technology and keep more of my mind engaged with MY mission! I recommend Navitend to business partners and business owners that I know personally and professionally. Don't just consider Navitend, choose them and get back to YOUR mission!"
C Baker
Navitend is a professional, responsive, and knowledgeable organization. They go above and beyond for their clients. The other day Corey Feinsod, one of their Network Technicians, helped resolve a challenging technical issue I experienced working remotely. I appreciate that their team finds value in customer service.
Cheryl
These folks are spectacular! They're contracted by my work to provide IT support, and they are SO responsive that my mind is blown every time! Just a quick email to request help, and I immediately get a response for a patient and friendly person to call me and walk me through the solutions.
Hannah
"Thank you to Anthony at navitend for the time and effort he put into trying to resolve the issues my laptop was experiencing. I so appreciated his tenacity, professionalism and good humor as we tried (and tried) to figure out a solution. Anthony made sure I understood what was happening at all times, explained things thoroughly and followed up when promised. The end result? I’m actually looking forward to work because my laptop is operating like it’s brand new. Thank you!"
Maria
I have done business with navitend for 10+ years and have found their products and professionalism to be 1st rate. And, from a “service after the sale” perspective … even though my company is California based, my customer experience couldn’t be better. Frank Ableson and his team are top tier professionals. Proud to be one of their customers!
Bryan
"De'Ana gave great insight on billing issues. I recommend Navitend for all IT services."
Christian
navitend is an amazing resource for all your IT need! Navitend has been supporting Capitol Care Inc.'s IT needs for many years now and our relationship is wonderful! They are in the know on the latest tech trends and they are always working to enhance our security. Their support team is amazing and you are lucky to have the chance to work with Anthony DeRosa. He is professional, knowledgeable, and always willing to go the extra mile to assist us! HIGHLY RECOMMEND THIS COMPANY!!!
Nicole
Their support staff is beyond good. They sorted out our company email server migration problem yesterday in record time. It's great to work with a team that has expertise in depth. There are so many one-man-bands out there. It was a good decision to go with the pros.
Steve
I just had an excellent experience with Navitend! I got a new computer and I needed Microsoft Office installed and access to an additional e-mail account. The navitend team was so professional, polite, and patient with me. I am not technologically savvy at all, so they were doing all that they could with the little bit of information that I gave them. They spent over an hour trying to help me. They went above and beyond in assisting me and I was able to get everything installed that I needed. The navitend team is doing a great job!
Denise
I needed to have the battery on my computer replaced. Andrea met me in person to complete that task. While with her, Andrea was able to assist me with a variety of software and computer setup issues. Andrea was pleasant, professional and patient with me and I greatly appreciated her assistance. She came to address one need but was able to fix several for which I am grateful. I think she is an asset to the Navitend team! Thanks again Andrea.
George
Our company uses navitend for all of our IT needs. Rick and team worked for many hours today repairing an issue they had never seen before. With a project deadline of 5pm today, they were able to figure out the issue and get me back to work. The persistence, urgency and professionalism are 2nd to none. Thank you!!
Matthew
Corey was outstanding today in the services he provided - efficient, professional, knowlegable, kind, and understanding with someone who has no clue about computers. Thank you! 😊
Mertie
The nonprofit that I work for contracts with Navitend for tech support. I am so grateful for this service! The support team is highly trained, friendly, professional, and is able to figure out any and every situation that requires help. I recently had a rather lengthy software installation and worked with Andrea who was amazing. I can't recommend Navitend highly enough. I'd give more stars if I could!
Claire
navitend has gone above and beyond my highest expectations. Anthony was great! He was able to coordinate with an Adobe Rep and resolve issues that I had just put too much time into. Thank you again - It was a real pleasure working with you!
Forrest
My firm has used navitend for our IT needs for over 10 years and we are highly satisfied. We’ve found the navitend team to be professional, friendly, and, knowledgeable. They are sensitive to our changing IT needs and the shifting compliance landscape within the financial services industry. We recently completed a server migration and had the pleasure of working with Tony & Andrea who handled the project extremely well, ensuring a smooth transition. We are pleased to call navitend our trusted IT partner!
Kristin
navitend has been a life-saver many times for me! They are diligent in troubleshooting problems - until they resolve it. I've worked many times with Corey and he is fantastic - I can count on him to fix all my Outlook and computer problems. Overall, I highly recommend navitend.
Bob
Corey helped me with what I thought would be a minor problem that snowballed in to some complex computer world wizardly stuff and he was so smooth and calming and had it fixed in 15 minutes!! YES!!!! Tuesday crisis averted!!
Kari
navitend is always providing prompt response, strong technical skills and excellent customer service. Corey, Jeffrey and the other technical support team members are very helpful and user-friendly. Thank you all very much for your fabulous work!
Chenghan
Andrea always goes above and beyond with meeting expectations and customer satisfaction! navitend provides great IT services.
George
I wanted to personally thank Corey for always helping me with any concerns I have about my software inquiry issues. He is quick with his responses and I am always up to date with all my connectivity. Always a great experience! Thank you!
Blerina
The tech's at navitend are very knowledgeable and thorough. Corey was patient and kept looking into every avenue until he found the issue and fixed it. Thank you so much you guys are great.
Lisa
navitend was great and my experience was beyond excellent. Very professional, courteous, and responded in a timely manner. They go above and beyond for their clients. They are a pleasure to work with. Kudos to the navitend Team - keep up the great job!
Ann
"We are absolutely thrilled with the remarkable service Navitend provided during our recent large installation project. The minimal downtime was a testament to their efficient work, and their highly knowledgeable technicians impressed us with their expertise. Prior to the install, the staff training they conducted was comprehensive and tailored to our needs. From start to finish, Navitend's dedication, attention to detail, and proactive communication were evident, making the entire process seamless. We now enjoy the benefits of a reliable infrastructure that has significantly boosted our productivity. We wholeheartedly recommend Navitend for their exceptional IT solutions and services; they have undoubtedly earned our trust and loyalty for future endeavors."
Benjamin
This company is the best! I feel for the guys that have to help us who are not so tech savvy! Never have I been disappointed at the great service navitend provides! Corey was especially helpful and I highly recommend Navitend for all your IT needs! You will be extremely satisfied!
Kathleen
Thank you for taking the time to our Technology Recommendations with me. I really appreciate your patience and use of non-technical analogies to help me understand the details.
On a higher level, I would also like to express my appreciation of navitend’s approach to customer service. By taking the time to periodically review the systems we currently have in place I truly feel that navitend is looking out for our company’s best interest. Ensuring that we are well protected from a technology standpoint provides us with peace of mind to continue our day to day operations.
Debbie
navitend has been a great IT partner for our company. Their helpdesk response time is the best I have experienced in my 30 year career. They have also executed a major server replacement, helped us resolve a longstanding problem with the integration of our MIS network and our Print Production network, as well as migration of our email to the “cloud”. The disaster recovery and backup solution they installed is state-of-the-art. They recently conducted a simulated disaster recovery scenario, including spinning up multiple “virtual” servers, giving us emergency access to all of our systems in under 30 minutes. navitend has helped me to have great IT services without the need to have a full time, in house, technician at significant savings to our company.
Bob Bradley
President
Bradley Graphic Solutions, Inc.
Bob
"We've dedicated our lives to growing our retail and ecommerce business and it's a relief to have found a company like navitend who treats our business likes it's their own. navitend's personal approach to project management and problem solving are top-notch."
Parfum1
“Navitend’s expertise helped our firm over the past year to effectively elevate our I.T. game, powering our website into a highly interactive tool. Well done to Frank and his team!”
SFG
"Frank and his team at navitend helped us plan and execute a complex web application. The finished product will help us connect more than 1,500 CEOs and business owners across the C12 Group network and enhance the value of membership. I appreciate that they didn’t just build the application. They made it better by bringing ideas to the table that not only made for a better user experience, but also kept the development costs down."
Andy
"Thanks so much! You are a class act!
You and your team have really done an excellent job on this!"Barnabas Steve Van O
We engaged Frank Ableson and his team at navitend to design, simplify, automate and upgrade the appearance of proposals we use for insurance sales.
The vision was a more sophisticated and professional presentation of our products via our proposals. Frank and his team spoke to us at length about our process and mechanics in generating our current proposals.
He uncovered flaws and discussed alternative ideas that we quickly realized would be helpful. Frank laid out a clear plan and time-frame regarding what he could do. We agreed.
Frank returned with a product that elevated our company to the big leagues with regard to sales presentation materials. His custom designed proposal presentation program was turn-key, bug-free, user friendly and best of all; a very clean and professional presentation of our product and services. Our "look" now rivals and exceeds national competitors with 6 figure, in-house software teams at their disposal.
Our company is more efficient and has grown as a result of navitend’s work.
navitend helped us get to the next level.
Greg
"I would like to offer my sincere thanks to you and your staff. As you know, one of my mornings did not start off very well. I arrived to my office to find my server was not operating due to a power outage in the area. I tried to open my files and found no data. I immediately called navitend and was put in touch with Chris. Being in the thick of tax season, I was frantic that I had lost all my files. Chris arrived at my office shortly thereafter with a new server in hand. He took charge of a very intense situation. He was very professional and quite reassuring. He was able to retrieve the files from my back up drive and I was up and running in no time. I look forward to working with you again in the future, hopefully under different circumstances. Once again, thanks to your organization for your prompt response."
Luke
"Thanks so much again for taking care of everything in such an expedient manner. It's a pleasure to work with navitend and its staff as always!"
Lawrence
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