How do we get laptops to remote employees, and back when they leave?
Short answer
Standardize, pre-configure, and ship from one place. Each laptop should be set up and secured before it ships, enrolled in device management so it can be supported and wiped remotely, and tracked. When someone leaves, send a prepaid return kit, disable their access immediately, and securely wipe the device before it's reused.
Draft · pending expert review
Remote onboarding goes wrong when it falls to whoever has time that week, or no one at all. A repeatable process fixes that.
Getting laptops out
- Choose a small number of standard models
- Configure and secure each one before it ships
- Enroll it in device management so it can be supported and locked or wiped remotely
- Record who has which device
Getting laptops back
- Disable the person's access the moment they leave; don't wait for the laptop
- Send a prepaid, padded return kit
- Securely wipe the device, then redeploy or retire it